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Eligibility & Authorizations.
Confirming active coverage, co-pays, deductibles, and policy limits to prevent upfront friction
Securing necessary approvals from insurance companies prior to procedures to guarantee reimbursement. i.e: Certificate of Medical Necessity (CMN) / Physician Certification Statement (PCS).
Documentation & Coding
Ensuring every billable service used during care is accurately documented and entered into the billing system without leakage.
Translating clinical charts(ePCR/Face sheets), procedures, and diagnoses into standardized industry codes with certified accuracy.
Billing & Collections
Running claims through rigorous software checks to catch errors, missing data, or compliance issues before they are sent to the insurance payer.
Investigating rejected claims, correcting errors, and aggressively pursuing appeals with insurance companies to recover lost revenue.
Conducting regular internal reviews to ensure billing practices align with evolving state and federal healthcare regulations. Providing dashboards that track critical metrics.



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